Last updated: 10 February 2026
"Staff feel valued and supported with good specialist training, but night shifts often have just one worker and few activities hold it back."
we found some areas of the home not as clean as expected and staff were not always following the government's guidance on social distancing and the use of personal protective equipment.
Staff told us they felt supported and listened to by the management team and that suggestions for improvements were encouraged.
rotas showed there were regular occurrences where only male staff were on shift at night... staff had to manage a person's escalating behaviour alone... only one staff member.
Staff received specialist training... This included physical intervention, diabetes, epilepsy, autism awareness and positive behaviour support.
Staff felt valued and supported... All those we spoke with talked positively of the management team and the improvements they had made.
Per 2019 comprehensive inspection: Feedback from people's relatives raised concerns around levels of activities and social stimulation.
Night shifts often have just one worker and sometimes the wrong gender for people's needs, so you might handle tough incidents alone.
rotas showed there were regular occurrences where only male staff were on shift at night... only one staff member on at night put both people, and staff, at increased risk
Few activities or creative programmes mentioned, so the role is mostly routine personal care with limited variety.
Per 2019 comprehensive inspection: Feedback from people's relatives raised concerns around levels of activities and social stimulation.
Some safety gaps like cleaning issues and not fully following infection control rules mean more risk in daily work.
some areas of the home not as clean as expected... some staff were wearing cloth masks rather than... fluid-repellent surgical masks and we witnessed senior staff not always adhering to social distancing guidance.
AI Generated
Last inspected: October 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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