Working at Sunnyfields
241 Queenborough Road, Sheerness, ME12 3EW
Operated by Optimal Living (Kent) Limited
4 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Strong safety practices and a positive culture with supportive management, but staffing lacks retention details and activities are basic."
Safety & Risk
8/10
✓
2022 IPC inspection: Assured provider preventing infections, using PPE effectively, accessing testing, promoting hygiene safety, managing outbreaks effectively.
Staff Culture
7/10
✓
Per 2018 inspection: Improvement in staff morale since new provider; staff felt more supported; open and positive culture with approachable house manager.
Staffing Levels
5/10
!
Per 2018 inspection: Staff were consistently deployed in sufficient numbers; one member of staff for each of the three people.
Training & Dev
6/10
✓
Per 2018 inspection: Provider put in place updated training; majority of staff completed Diploma in health and social care level two or above; regular supervision.
Management
6/10
✓
Per 2018 inspection: Provider and house manager provided clear leadership; staff spoke favourably of their management support and said they were accessible and approachable.
Programmes
5/10
!
Per 2018 inspection: People had activities schedules including pub trips, seaside visits, cinema trips, shopping and music for health.
Points to consider
Staffing is adequate with one carer per resident in this small home, but no word on retention or agency use.
Per 2018 inspection: one member of staff for each of the three people; sufficient numbers of staff to meet needs.
Some outings like pub trips, shopping and cinema visits, but no activities coordinator or specialist programmes to vary the role.
Per 2018 inspection: People had activities schedules in place; pub trips, visits to seaside, cinema trips, shopping and music for health.
House manager runs day to day and is approachable, but registered manager works full time at another site.
Per 2018 inspection: The registered manager had been working full time at the other service; house manager was the person in charge at Sunnyfields.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews