Working at Sunnybank

Enough staff on shifts to keep care safe and support activities, but no details on team stability or agency worker use.

there were enough staff available to support people in line with their individual care plan, keep them safe and assist people to access the community and other social activities.

Good basic training like induction and Care Certificate plus supervisions, but no funded specialist qualifications or career development.

An induction programme was in place and completed by new staff... Care Certificate... new training schedule which included training needs that had been identified through completing audits and discussed in supervision sessions.

Some innovative approaches like TCI training and sensory room make the job varied, but no dedicated activities coordinator mentioned.

People took part in a range of social activities of their choice... sensory room... therapeutic crisis intervention (TCI) training... reduced incidents.