Working at Sunny Mount (Knowle) Limited - 127 Longdon Road
127 Longdon Road, Solihull, B93 9HY
Operated by Sunny Mount (Knowle)
4 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Strong management support and a welcoming family atmosphere with stable staff, but lack of structured activities and specialist training hold it back."
Safety & Risk
7/10
✓
Systems and processes were in place to keep people safe from the risk of abuse. Risks were safely managed and assessments in place. Medicines were managed safely.
Staff Culture
8/10
✓
The service had a welcoming and open atmosphere. Staff and people told us it felt like a family home. Staff feedback detailed how much they enjoyed working at the home.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: Care staff working at the home had worked there for a number of years. Staff were safely recruited and there was enough suitably qualified staff on duty (2022).
Training & Dev
6/10
✓
Staff had received training around identifying abuse, MCA and DoLS and had undertaken relevant training to effectively support people.
Management
8/10
✓
The registered manager promoted good quality care, and supported staff to further develop and improve their skills through supervision, training and effective team communication. One member of staff told us, 'I feel very supported. I have regular supervisions...'
Programmes
5/10
!
Per 2019 comprehensive inspection: People were supported to do things they enjoyed. This included leisure time in the local community as well as going on holiday and spending time with their family. One person was supported with work experience.
Points to consider
No activities coordinator or structured programmes, so the role is mostly personal care with basic community outings and holidays.
Per 2019 comprehensive inspection: People were supported to do things they enjoyed. This included leisure time in the local community as well as going on holiday and spending time with their family.
Only standard training like safeguarding and mental capacity, no specialist courses or funded qualifications.
Staff had received training around identifying abuse, MCA and DoLS and had undertaken relevant training to effectively support people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews