Working at Sunny Croft House Limited
16 Sunnycroft Avenue, Stoke-on-trent, ST3 4BB
Operated by Sunny Croft House Limited
5 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Approachable management and regular supervision support staff well, but basic activities and standard training are limitations."
Safety & Risk
7/10
✓
People were protected from the risks of ill-treatment and abuse as the staff team had been trained to recognise potential signs of abuse and understood what to do. The provider had assessed the risks to people associated with their care and support.
Staff Culture
7/10
✓
Staff members told us they received regular support and supervision sessions. These were individual sessions where they could discuss aspects of their work and training. One staff member told us they found these sessions to be valuable.
Staffing Levels
6/10
✓
People were supported by enough staff who were available to safely care for them. Staff were available for people promptly and had time to spend with them in an unhurried and valuing way.
Training & Dev
6/10
✓
Staff told us they completed an induction which included practical training like moving and handling and safeguarding. Staff members new to care were supported to achieve the Care Certificate.
Management
7/10
✓
Relatives and staff members said the management team was approachable and they felt supported by them.
Programmes
5/10
!
People took part in activities they found fun and stimulating. People went out for local walks and took part in singing and dancing. One relative told us how staff had supported their family member into voluntary work.
Points to consider
Staff numbers are enough for unhurried care, but nothing is said about keeping staff long-term or using agency workers.
People were supported by enough staff who were available to safely care for them. Staff were available for people promptly and had time to spend with them in an unhurried and valuing way.
Only standard training like induction, moving and handling, and Care Certificate for new staff, no specialist courses or funded qualifications.
Staff told us they completed an induction which included practical training like moving and handling and safeguarding. Staff members new to care were supported to achieve the Care Certificate.
Activities are basic like walks, singing, dancing, and one case of voluntary work, no activities coordinator or special programmes.
People went out for local walks and took part in singing and dancing. One relative told us how staff had supported their family member into voluntary work.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews