Last updated: 10 February 2026
"Good staff morale and a positive culture with supportive management, but staffing shortages and medicines record gaps are concerns."
Records relating to topical medicines such as creams did not always clearly demonstrate what was applied and by who. Medicines were given by trained nurses, however, they had not all had their competency to give medicines assessed.
There was a positive and person-centred culture within the home. Staff said they enjoyed working at the home and that overall morale was good. Staff said they felt able to raise and discuss issues with the management team.
Some care staff said they did not always have time to complete all tasks in a timely manner, including showering and records could not always provide evidence these tasks had been completed. Some people said staffing levels were not always adequate.
Staff received a range of training on induction and at regular intervals. Staff told us the training was valuable and gave them the skills they needed to do the role. Staff had regular supervisions and appraisals.
Staff told us morale was generally good and they felt able to approach the registered manager. The service was committed to continuous improvement and acted positively on the areas of feedback.
An activities co-ordinator was employed who worked across the home five days a week. They undertook a range of activities with people on a group and individual basis. School children regularly visited the home.
Staff sometimes didn't have enough time to finish all tasks like showering, and some residents said staffing wasn't always enough.
some care staff said they did not always have time to complete all tasks in a timely manner, including showering... some people said staffing levels were not always adequate.
Medication records for creams didn't always show who applied them or when, and not all nurses had recent skills checks.
Records relating to topical medicines such as creams did not always clearly demonstrate what was applied and by who... they had not all had their competency to give medicines assessed.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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