Working at Sunlight Care (Park View)

People were protected from the risk of abuse because the provider had a range of systems in place... Staff received training on safeguarding adults, and they explained how they would identify signs of abuse and report their concerns.

Staffing levels were set according to people's dependency needs to ensure people were supported safely. On the day of our inspection we observed that people were supported by the right amount of trained staff.

Staff told us they felt well trained and confident they had the skills needed to fulfil their role and were regularly assessed to ensure their competency. The registered manager showed us they had refurbished an unused room upstairs to enable the staff to have a 'training suite'.

The registered manager had implemented effective checks and audits on the quality and safety of the service. When shortfalls were identified, action was taken to address these.

During our inspection we saw people were supported by staff in a wide range of activities within the service, such as pampering, crafts, music and gardening.