Last updated: 10 February 2026
"Strong leadership and positive culture where staff feel supported, although uncertain staff retention and no activities coordinator are drawbacks."
People were protected from potential abuse by staff who had received training... Medicines were managed safely... Staff conducted audits and reviews of people's medicines... risks had been identified and action had been taken.
The service had a clear, positive and open culture... Staff told us they felt listened to, were supported by the management, and had an input into the service... everyone worked well as a team.
There were enough staff to ensure people had access to the care that met their needs and protected them from risks... 'There are sufficient staff to keep an eye on what's going on.'
There was a comprehensive training programme... Staff made comments including, 'I have had lots of training. The training's great.'... regular supervision and appraisals.
There was strong leadership at the service. People, relatives, external healthcare professionals and staff spoke highly of the management team... Staff: '(Name of registered manager) is so supportive and really lovely' and 'The door is always open.'
People were supported to take part in a range of activities... notice board... support groups... music appreciation group, a cookery group, cinema nights... community allotment group.
Staff numbers are sufficient to meet needs but no details on staff retention or agency use so it might not feel super stable day to day.
There were enough staff to ensure people had access to the care that met their needs... 'There are sufficient staff'
Varied group activities like allotments, quizzes and music groups but no dedicated activities coordinator or specialist programmes to make the role more creative.
Notice board... displaying activities... support groups... music appreciation group, cookery group, cinema nights... community allotment group.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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