Working at Sunhill Court Nursing Home
Mill Lane, Worthing, BN13 3DF
Operated by Woodean Limited
40 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported with good training and enough staffing to meet needs, but serious safety concerns like unsafe medicines practices and weak management audits drag it down."
Safety & Risk
3/10
✕
We had significant concerns about a person living at the home and made a safeguarding referral as a result. The administration of medicines to people required improvement because eye drops were left on top of the trolley. Hand hygiene by the staff member was not undertaken between each person receiving their medicines.
Staff Culture
6/10
✓
Staff felt supported in their roles. One staff member said, 'I like it here. There's never a dull moment, everyone is nice. People can be challenging, but they are all lovely.' People were happy living at the home.
Staffing Levels
6/10
✓
There were sufficient staff on duty to meet people's care and support needs promptly. Staff felt they had time to spend with people and did not feel rushed. One staff member said, 'There's plenty of staff. This is the most staff we've ever had.'
Training & Dev
6/10
✓
Staff completed a range of training which the provider considered was necessary to undertake their roles and responsibilities. There were opportunities for staff to undertake vocational qualifications in health and social care. Staff received supervision from their line managers.
Management
3/10
✕
Audits were not sufficiently robust to monitor the care delivered and the service overall. Environmental audits had not identified issues found at this inspection. Notifications of abuse or alleged abuse had not always been sent to CQC in line with regulatory requirements.
Programmes
4/10
!
Although we did not see any planned activities on the day of our inspection, we were told an activities co-ordinator supported people to engage in various pastimes such as flower arranging, games, and pampering sessions.
Points to consider
Serious safety problems including a safeguarding referral by regulators and unsafe medication practices like no hand washing between patients and eye drops left unsecured.
We had significant concerns about a person living at the home and made a safeguarding referral as a result. Hand hygiene by the staff member was not undertaken between each person receiving their medicines. Eye drops for 2 people were left out on top of the medicines trolley.
Poor management oversight because audits missed issues like unclean rooms and trip hazards, and abuse notifications were not always sent to regulators as required.
Audits were not sufficiently robust to monitor the care delivered and the service overall. Environmental audits had not identified issues found at this inspection. Notifications of abuse or alleged abuse had not always been sent to CQC in line with regulatory requirements.
Only basic activities like flower arranging, games, and pampering with no regular structured programme or creative variety mentioned to make the job more interesting.
an activities co-ordinator supported people to engage in various pastimes such as flower arranging, games, and pampering sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews