Working at SunFlowers
37 Pembury Road, Westcliff On Sea, SS0 8DU
Operated by SummerCare Limited
6 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff feel well supported with a stable team and regular training, but lacks checks on changing care needs and dedicated activities."
Safety & Risk
7/10
✓
People were protected from the risk of abuse. Staff had received training in how to safeguard people... systems in place to learn from accidents/incidents.
Staff Culture
7/10
✓
There was a positive culture at the service... Staff told us they felt well supported... 'We all work well together as a team.'
Staffing Levels
7/10
✓
The registered manager told us they had a consistent staff team and did not need to use agency staff.
Training & Dev
7/10
✓
Staff were supported to complete training and to regularly update this training. One member of staff said, 'We talk about training in supervision. I am up to date with my training...'
Management
7/10
✓
Staff told us they felt well supported by the registered manager and had regular meetings and supervision.
Programmes
6/10
✓
People were supported to live full and active lives... went to a daycentre... community allotment... attending clubs and community activities.
Points to consider
Staffing meets needs now but no regular checks on people's changing care needs to adjust shifts ahead of time.
We saw that staffing numbers met people's needs currently however, the registered manager did not have a system in place to regularly review people's dependency needs and how this may impact on staffing requirements.
No dedicated activities coordinator or special creative programmes, just community outings and gardening.
One person liked to do woodwork and went to a daycentre where they could use these skills, and another person liked gardening so they went to a community allotment.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews