Last updated: 10 February 2026
"Staff enjoy supportive management and good training with a positive culture, but activities are limited due to COVID and staff stability lacks detail."
Risks to people's safety had been assessed and appropriate plans developed to manage these known risks. All behavioural incidents were recorded and analysed.
Staff were also positive about working at EAM House. They felt well supported by the nurses and management team.
There were enough staff on duty to meet people's identified needs. Rotas showed people had one to one staff support where this was assessed as being needed.
Staff were supported to obtain recognised qualifications in health and social care. Some staff were also undertaking a nursing assistant practitioner course.
Staff said they enjoyed working at EAM House, saying the management team were approachable and supportive.
Activity routines had changed during the COVID-19 pandemic, with more activities being within the home or local outdoor areas. Staff expressed the hope that they would soon be able to return to a wider range of activities, for example going out on public transport, social groups and meals out.
Activities are basic and limited to in-house or nearby outdoor ones due to COVID, with plans to restart outings and groups but no activities coordinator.
Activity routines had changed during the COVID-19 pandemic, with more activities being within the home or local outdoor areas.
Staff numbers meet needs with some one-to-one support, but no details on a stable long-serving team or avoiding agency workers.
There were enough staff on duty to meet people's identified needs. Rotas showed people had one to one staff support where this was assessed as being needed.
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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