Last updated: 10 February 2026
"Strong management, good training with regular supervision and a positive culture, but staffing levels sometimes too low especially at weekends."
Safeguarding policies and training in place; care workers knew how to recognise and report abuse; risk assessments reviewed regularly; incidents recorded and lessons shared at meetings.
Staff said they were happy to discuss concerns with the registered manager, confident they were addressed, and communication amongst staff was good; positive and open culture described.
Mixed views on staffing: one person said '[Care workers] are skilled, but there aren't always enough especially at weekends'; one care worker said 'There used to be 6 carers, now there are 5 and it is challenging'; levels adjusted post-inspection.
Staff completed training in behaviour that challenges, dementia, falls, and moving and handling; regular supervision sessions every 3 months; 'We do a lot training, both on-line and face-to-face.'
The registered manager had regular meetings with all staff, people and their relatives to gather feedback to drive continuous improvement; staff said 'We have a good [registered] manager who runs this home well.'
Well-being coordinator arranged events including gardening, arts and crafts, fitness, celebrations like King's coronation and Easter, and multi-generational music project with local school.
Staffing levels were sometimes too low, like only 5 carers instead of 6 which made work challenging especially weekends.
One care worker said, 'There used to be 6 carers, now there are 5 and it is challenging.' We discussed staffing level concerns with the registered manager and senior management after the inspection. We have since received assurance that the staffing levels have been adjusted...
Activities are regular with a coordinator but mostly basic group ones like arts, crafts, and holidays, no specialist therapy programmes.
People were supported to take part in their preferred interests also such as gardening, arts and crafts and fitness. The service celebrated important dates... multi-generational music project.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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