Last updated: 9 February 2026
"Strong safety measures and stable staffing without agency use, plus a supportive team culture, although staff get busy at night and training is only standard."
We were assured that the provider was preventing visitors from catching and spreading infections. We were assured that the provider was using PPE effectively and safely... infection outbreaks can be effectively prevented or managed.
Staff told us they had felt very supported throughout the pandemic and as such this had made them feel safe. Per 2018: 'We all work together as a team.'
Per 2018 comprehensive inspection: 'We never use agency staff. We will cover sickness and annual leave so people are not disrupted.' We noted... people's needs were met promptly.
Per 2018 comprehensive inspection: Staff had received training appropriate to their roles... All staff had received mandatory training... regular supervision and annual appraisals took place.
Per 2018 comprehensive inspection: People told us the staff were friendly and management were always approachable. Staff were encouraged to contribute to the improvement of the home.
Per 2018 comprehensive inspection: There was an activities programme... Activities included going for walks with staff, film afternoons, sensory activities, coffee mornings, crosswords and board games.
Enough staff and no agency use but residents say staff get busy sometimes especially at night.
Per 2018: 'The staff are busy but there are usually enough... It's busy at night but I cannot fault the actual care'
Only standard mandatory training and supervisions, no specialist courses or funded qualifications.
Per 2018: Staff had received mandatory training in areas as moving and handling; management of medicines... regular supervision
Varied activities with a coordinator like trips, games and sensory stuff but no specialist programmes or innovative approaches.
Per 2018: activities included going for walks with staff, film afternoons, sensory activities, coffee mornings, crosswords and board games.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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