Last updated: 10 February 2026
"Enough staff, improved culture and engaging activities, but no registered manager and safety gaps like poor maintenance hold it back."
The lift had not been adequately maintained, which placed people at risk... Some staff were not clear about their responsibilities in the event of a fire... Some gaps were identified in recording associated with topical creams.
Staff told us the culture in the home had improved over the months since the home manager joined. They felt able to contribute their opinions and effective staff support was clearly important to the manager.
Staff had a visible presence throughout the home and feedback we received demonstrated there were sufficient numbers of staff.
Per 2019 comprehensive inspection: Staff received induction, training and supervision to ensure that they had the right skills and abilities to support people.
At the time of our inspection there was not a registered manager in post. The home manager was in the process of registering with the Care Quality Commission.
In the morning, an activities coordinator held a reminiscence activity involving people who were asked about previous jobs and life experiences, which we saw they were engaged with. Some people had their nails done and later people were involved in arts and crafts outside.
No permanent manager in post, so less leadership stability and oversight for staff.
At the time of our inspection there was not a registered manager in post. The home manager was in the process of registering with the Care Quality Commission.
Some gaps in medication records and staff unclear on fire duties, meaning safety processes are not fully reliable.
Some gaps were identified in recording associated with topical creams... Some staff were not clear about their responsibilities in the event of a fire.
Only standard training and induction mentioned, no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Staff received induction, training and supervision to ensure that they had the right skills and abilities to support people.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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