Working at Summon Bonum
56a St Marychurch Road, Torquay, TQ1 3JE
Operated by Mrs J Whitney
9 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Supportive management and a strong caring culture with innovative activities, although staffing is adequate without notable team stability."
Safety & Risk
8/10
✓
People who lived in Summon Bonum were protected from risks relating to possible abuse... Staff knew how to recognise possible signs of abuse... Accidents and incidents were recorded... action had been taken... Staff supported people to take their medicines safely and staff competencies... regularly checked.
Staff Culture
9/10
✓
Staff spoke highly of the caring ethos... "The dignity and respect that is shown here is amazing" and "Our ethos and our values are really explored..." External professionals said... "I have honestly never worked with such a caring provider. The family run element... genuinely care"
Staffing Levels
6/10
✓
Staffing numbers at the service were sufficient to meet people's needs and provide them with two to one or one to one support where required.
Training & Dev
7/10
✓
Staff had undertaken training in areas which included... epilepsy awareness, mental health awareness, dementia and autism awareness. Staff confirmed they received adequate amounts of training... Staff received regular supervisions and regular appraisals.
Management
8/10
✓
Staff told us the management were approachable and supportive. Comments from staff included "They're lovely people to work for. It's like a family. It doesn't feel like work. Everybody loves the management"
Programmes
8/10
✓
They had set up a weekly friendship club and a weekly evening disco... 50 people attend... people took part in tea dances, drama groups, dementia cafes, friendship groups, discos, farm trips... Art Encounters workshop... music therapy to take place twice a week.
Points to consider
Staff numbers are enough to meet needs and give one-on-one or two-on-one support when needed, but nothing special like long team stability or no agency workers is mentioned.
Staffing numbers at the service were sufficient to meet people's needs and provide them with two to one or one to one support where required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews