Last updated: 10 February 2026
"Staff feel supported in a positive culture with strong safety practices, but staffing lacks long-term retention details and activities miss specialist programmes."
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
Staff told us they enjoyed working at the home and they felt supported. A staff member said, “It’s the best care home I have worked in.”
There were enough staff to respond to people’s individual needs. Staff were recruited safely and now received appropriate training and supervision.
The registered manager understood people’s needs and sourced additional training from recognised organisations such as the Alzheimer’s Society to support staff understanding.
The service was led by a dedicated management team... Staff were able to raise concerns and told us managers were approachable and supportive.
People enjoyed the activities and were consulted on what they wanted to do... A relative said, “I participate in the activities... drummers... dancing with my loved one.”
Staff numbers are enough to get the job done but no details on agency staff or keeping the team long-term.
There were enough staff to respond to people’s individual needs.
Activities include music, dancing and outings which add some variety but no specialist programmes or coordinator to enrich the daily role.
People enjoyed the activities and were consulted... relative said, “I participate in the activities. I think they are fabulous and I help out when the drummers are in. I still do a bit of dancing.”
AI Generated
Last inspected: November 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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