Working at Summerhayes Care Home
The Square, Crediton, EX17 4LN
Operated by Summerhayes Care Home Limited
19 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive management and high staff morale create a positive atmosphere with strong safety, although occasional extra night staff and basic training hold it back."
Safety & Risk
8/10
✓
The home was 'zoned' in three areas. Each group of people had their own sitting room/dining room and their own care staff team. Strict cleaning routines were followed. Per 2021 targeted inspection.
Staff Culture
8/10
✓
There was good team working and the staff morale was high. 'I enjoy my job. The registered manager and deputy manager is lovely'. Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
Everyone agreed there were enough staff to meet the needs of people living at the home. People said 'Nothing is too much trouble. I am never rushed'. Per 2018 comprehensive inspection.
Training & Dev
6/10
✓
Staff confirmed they were up to date with training and there was a schedule which showed when they were due for an update. Staff received supervision every two months. Per 2018 comprehensive inspection.
Management
8/10
✓
Staff were extremely positive about the management team. 'The team are very positive, it's very supportive, very relaxed and a good atmosphere'. Per 2018 comprehensive inspection.
Programmes
7/10
✓
There were a range of activities... trips twice a week out to the local community... enabled to visit the local motorbike café... accompany the person to the golf club. Per 2018 comprehensive inspection.
Points to consider
Staff numbers are enough so residents are not rushed, but they sometimes call in an extra worker at night.
Since January 2018 support had been needed on 12 occasions.
Just the usual training updates and supervisions every couple of months, no specialist courses or qualifications funded.
Staff confirmed they were up to date with training... Staff received supervision every two months.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews