Working at Summerfield House
39 Adshead Road, Dudley, DY2 8ST
Operated by Grazebrook Homes Limited
9 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Staff feel valued by supportive managers in a positive team with enough staffing, but basic training and activities lack specialist development and coordination."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm because staff knew them well... The registered manager analysed the records of incidents for trends and patterns both monthly and annually.
Staff Culture
8/10
✓
A staff member said, 'The morale is lovely we all get on and the staff team are supportive of each other.'
Staffing Levels
7/10
✓
The service had enough staff, including for one-to-one support... A staff member told us, 'We have time with the residents, and we know them really well.'
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff told us they had access to training that was relevant to their role. They told us they received training in specific areas such as diabetes and autism.
Management
7/10
✓
Staff felt respected, supported and valued by senior staff... A staff member said, 'They [managers] are very approachable and the staff are very much included.'
Programmes
6/10
✓
Per 2020 comprehensive inspection: People went for walks and to the pub... some people went to the cinema. People also accessed a community social group twice a week.
Points to consider
Training covers basics like safeguarding and diabetes but no funded specialist courses or career development.
Per 2020 comprehensive inspection: Staff told us they had access to training that was relevant to their role. They told us they received training in specific areas such as diabetes and autism.
Activities are basic outings like walks, pub, cinema and social groups with no dedicated coordinator or special programmes.
Per 2020 comprehensive inspection: People went for walks and to the pub... some people went to the cinema. People also accessed a community social group twice a week.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews