Working at Summer Lane Nursing Home
Diamond Batch, Weston Super Mare, BS24 7FY
Operated by Country Court Care Homes 3 OpCo Limited
120 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff feel well supported by approachable managers and work as a good team, although staffing pressures leave them feeling very busy and training is basic."
Safety & Risk
7/10
✓
Per 2022 inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and promoting safety through hygiene practices.'
Staff Culture
7/10
✓
Per 2019 inspection: 'Staff felt supported by the management team... Comments included, "We work as a good team," and staff spoke positively about approachable managers.'
Staffing Levels
5/10
!
Per 2019 inspection: 'There were enough staff to meet the identified needs... Care staff told us they felt they were very busy, and that they, "Could do with one more pair of hands."'
Training & Dev
5/10
!
Per 2019 inspection: 'New staff received an induction and local orientation... People were supported by staff who received ongoing training which was relevant to their role.'
Management
7/10
✓
Per 2019 inspection: 'Staff told us that they felt well supported. Comments included, "We work as a good team. If there's a problem, I just talk with [Manager Name]," and, "Supervision is helpful. The managers are very helpful."'
Programmes
6/10
✓
Per 2019 inspection: 'The service employed activities co-ordinators and regular activities included singing, exercises, seasonal crafts, multi-sensory activities, visiting entertainers and trips and outings.'
Points to consider
Staff numbers are enough to meet needs but care staff say they feel very busy and could use extra hands for more time with residents.
Care staff told us they felt they were very busy, and that they, 'Could do with one more pair of hands.' One staff member said, 'We're really busy, but we still do everything to the top standard. We just need more time.'
Only standard induction, ongoing training and supervisions with no specialist courses or funded qualifications.
New staff received an induction and local orientation when they started in post. Staff told us this equipped them to carry out their role. People were supported by staff who received ongoing training which was relevant to their role.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews