Last updated: 10 February 2026
"Staff feel supported with good training and management, but basic activities and medicine handover issues need improvement."
Staff had a good understanding of safeguarding processes. Risk assessments were robust... but handover process for some medicines did not always mitigate risk of potential abuse; recommendations about safe storage of medicines.
Staff said they felt supported... 'Managers and staff are amazing. I felt really supported...' 'I feel supported in my role; after a recent incident we had a team debrief...' Per 2021: 'The staff team are amazing and really motivated.'
There were enough staff employed to meet people's assessed needs. Per 2021 comprehensive inspection: good staffing levels and stable staff team, access to bank staff but no agency.
Per 2021 comprehensive inspection: Staff received comprehensive mandatory and specialist training including safeguarding, ligature management, violence and aggression; regular supervision and appraisals.
The provider was well organised, and the registered manager had a clear vision for the service. Managers were open and honest in their approach to supporting people.
Per 2021 comprehensive inspection: Service supported activities such as enrolling on college courses, community trips and outings, keeping pets, developing independent living skills.
Staffing is adequate to meet needs but nothing more, with bank staff used for gaps instead of a fully stable team.
There were enough staff employed to meet people's assessed needs. Per 2021: The home had good staffing levels and a stable staff team. The service had access to trained bank staff but did not use agency staff
No activities coordinator or specialist creative programmes, so the role sticks to basic trips, college support and pets.
Per 2021 comprehensive inspection: The service supported young people to take part in activities that mattered to them. For example, two young people had enrolled on courses at a local college... community access... allowed young people to keep pets
Some problems with medicine storage and handover processes that risked safety and needed fixing.
The handover process for staff access to some medicines did not always mitigate the risk of potential abuse by staff. Storage room temperatures were not always recorded correctly due to faulty equipment
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp