Working at Stuart House
21-23 Clevedon Road, Weston Super Mare, BS23 1DA
Operated by N. Notaro Homes Limited
21 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Positive staff morale and supportive management with good training, but agency staffing and infection control lapses need improvement."
Safety & Risk
5/10
!
Newer: clean laundry stored in laundry area with dirty, cleaning schedules not always completed for high touch points; per 2019: medicines stock and protocols gaps.
Staff Culture
7/10
✓
Newer: 'good staff morale... staff are all lovely to work with'; per 2019: high satisfaction, positive about team and manager.
Staffing Levels
5/10
!
'Yes, there is enough staff' but 'We use agency staff' and 'Not always been enough staff' due to COVID-19.
Training & Dev
6/10
✓
Per 2019 report: continual training package, face-to-face training, good induction, monthly supervision, NVQ support.
Management
6/10
✓
Per 2019 report: Staff described registered manager as approachable, fair, and very good at job; newer staff report good morale and improvements.
Programmes
5/10
!
Per 2019 report: recently employed two activities coordinators; observed puzzles, games, colouring, walks, entertainers, singing.
Points to consider
Staffing is adequate now but they still use agency workers and had shortages from COVID.
The registered manager confirmed... resorted in using agency staff. The service had also had a number of vacancies... 'We use agency staff'
Infection control has minor issues like laundry stored poorly and incomplete cleaning checklists.
clean laundry was being stored in the laundry area... cleaning schedules were not always completed to demonstrate enhanced cleaning... high touch points
Activities have a coordinator with regular games and outings but no specialist or innovative programmes.
Per 2019 report: recently employed two new activities co-ordinators... Activities observed consisted of puzzles, reading, playing games, floor keyboard, colouring and one person went for a walk.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews