Last updated: 9 February 2026
"Staff feel happy and well supported by the manager, but basic activities and gaps in medicines and risk recording hold it back."
We identified some concerns with ‘as and when’ medicines and the recording for why these were administered. Not all instances of potential risks had been recorded
Staff comments included, 'I really like working here', 'I’m really happy when I come here, everyone is a friend' and 'I really enjoy my job'
Staff were attentive and responsive. Staff had the time to talk and engage with people
Staff received regular supervisions and were well supported by the registered manager
Staff received regular supervisions and were well supported by the registered manager. Staff said, '[The registered manager] always supports me with my ideas' and 'She’s just really really good'
Activities were person-led and flexible. Staff adapted activities based on individual preferences and people’s sensory needs
Just basic flexible activities adapted for individuals like sensory needs and festivals, no coordinator or special programmes to vary the job.
Activities were person-led and flexible. Staff adapted activities based on individual preferences and people’s sensory needs
Only regular supervisions noted, no mention of training courses, specialist skills or funded qualifications.
Staff received regular supervisions and were well supported by the registered manager
Gaps in noting why as-needed meds were given and recording some behaviour risks, audits did not spot them.
we identified some concerns with ‘as and when’ medicines and the recording for why these were administered... not all instances of potential risks had been recorded
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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