Last updated: 10 February 2026
"Exceptional leadership inspires a stable long-term team with outstanding training, supportive culture and innovative activities."
2021: 'We were assured the service were following safe infection prevention and control procedures.' Per 2017: Medicines managed well with no errors for four years, proactive risk assessments, positive risk-taking.
Per 2017 comprehensive inspection: Social care workers 'feel tremendously supported by the management... we work as a good team'; strong person-centred culture praised by all.
Per 2017 comprehensive inspection: 'Most of the staff have been here for years... Staffing is really good here. Can't complain it's always well staffed. It enables people to go out.'
Per 2017 comprehensive inspection: 'Training is second to none'... supported for level 3/5 diplomas, management development programmes via Choice Care Group Academy, regular supervisions.
Per 2017 comprehensive inspection: People, healthcare professionals and social care workers were incredibly positive about the management; '(Registered manager) is a brilliant manager... has the ability to inspire.'
Per 2017 comprehensive inspection: Personalised activity plans, graded exposure programmes, Choice got Talent, community projects like recycling/church, holidays, measurable outcomes like independence gains and reduced interventions.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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