Working at Stroud House
2 Rothercombe Lane, Petersfield, GU32 3PQ
Operated by Western Health Care Limited
25 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive leadership, positive staff culture and strong training, although agency staff reliance and basic activities are drawbacks."
Safety & Risk
8/10
✓
People received their medicines safely in line with their preferences... There were safe and suitable medicines administration, storage and management systems in place. Staff had been trained to administer medicines and had been assessed as competent.
Staff Culture
8/10
✓
Staff told us they felt respected, supported and valued... Comments from staff included, '[registered manager's name] does always listen'... 'I just think [registered manager's name] is approachable'
Staffing Levels
6/10
✓
We observed there were enough skilled staff deployed to support people and meet their needs. Staff appeared unhurried... although agency staff were used, the service used regular agency staff where possible who had been trained.
Training & Dev
8/10
✓
There was a strong emphasis on the importance of training and induction... Training was regularly refreshed and updated. The provider ensured staff were able to access specialised training courses. For example, dementia specialist training. Staff received regular supervisions.
Management
8/10
✓
The registered manager was pro-active in ensuring they were visible within the home and operated an open-door policy. The registered manager got to know staff and staff were encouraged to make suggestions and were listened to.
Programmes
6/10
✓
The home had an activities coordinator who had created a flexible activity programme... The home provided a range of activities. Such as, bingo, quizzes, baking, arts and crafts, live entertainment, gardening, film afternoons and trips out.
Points to consider
Staffing is adequate with staff unhurried, but they rely on some agency workers even if regular and trained.
although agency staff were used, the service used regular agency staff where possible who had been trained to meet the support needs of people.
There is an activities coordinator running varied basic events like bingo, gardening and trips, but nothing specialist or innovative.
The home provided a range of activities. Such as, bingo, quizzes, baking, arts and crafts, live entertainment, gardening, film afternoons and trips out.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews