Last updated: 9 February 2026
"Visible senior management and effective safety practices shine, although occasional agency staff use and no specialist activity programmes hold it back."
Staff received safeguarding training, effective medicines management from blister packs, incidents audited showing positive behaviour support effective.
Staff told us they felt supported and trained, understood responsibility to report concerns, open and progressive culture.
Sufficient numbers of staff available to ensure well-being, bank and agency staff used if required.
Staff trained in positive behaviour support, new staff shadow for six weeks, staff feel trained to carry out their role.
Senior management team highly visible around the service, work alongside staff, relatives praise management as 'fabulous, I can't fault them'.
People enjoyed walking, gardening, crafts, swimming, sensory room, horse riding, shops, garden centres, horticultural project.
Staffing is adequate but uses bank and agency staff sometimes.
Bank and agency staff who were trained and familiar with people's needs were used if required to ensure people were supported by sufficient numbers of staff.
Varied activities like gardening and community trips but no named specialist programmes or staff trained in therapeutic approaches.
People enjoyed a range of activities on the site such as walking, gardening, crafts and swimming. A sensory room was available... horse riding, visiting the shops and garden centres. Some people had taken part in a horticultural project.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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