Working at Streets Meadow

Medication plans lack details like how many tablets to give or rotating patch sites to avoid skin damage, and fridge temps are sometimes too high.

they lacked detail of when to give one tablet or two; where people were prescribed transdermal patches, there were no written instructions to rotate the site... records showed that patches had been repeatedly applied to the same area, posing the risk of damage to the skin... Temperature recording for the medicine fridge indicated that medicines within it, were not always kept within the manufacturers recommended range

Training is basic and still rolling out for person-centred care and communication, as some staff don't fully get residents' needs.

we received some feedback regarding staff not always understanding people’s individual means of communication. The registered manager told us person centred care training was being rolled out for all staff

Activities coordinator is there but programmes are not always suited to people with hearing loss or mobility problems, leaving some feeling isolated.

concerns that activities were not always tailored for people with hearing loss or mobility needs... ‘I feel she is isolated.’