Working at Street Farm
The Street, Cheddar, BS27 3TH
Operated by Lightsky Group Ltd
11 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Varied activities and programmes plus a positive staff culture, although staffing shortages mean reliance on overtime."
Safety & Risk
7/10
✓
Risks assessed with guidance for staff, safeguarding concerns reported, minimal restraint used with certified training, medicines managed safely with annual assessments, lessons learned from incidents.
Staff Culture
7/10
✓
Staff morale was good and staff commented positively about working in the service and the approachable managers; 'There was a person centred and positive culture in the service'
Staffing Levels
5/10
!
People told us there were enough staff but relatives noted shortages and new staff; staff said 'We struggle sometimes, we do overtime to cover. We are a small staff team and we cope very well'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received basic training such as safeguarding and first aid plus specific training for epilepsy and distress support, with regular supervision every six to eight weeks.
Management
6/10
✓
Staff confirmed the registered manager was contactable when not in the service and commented positively: '[Name of registered manager] is here and very approachable if we need anything.'
Programmes
8/10
✓
Per 2018 comprehensive inspection: People participated in wide range of work placements (seven people employed), social activities like bowling, barn dance, drumming, pub visits, holidays to Ibiza, onsite gym and strong community links.
Points to consider
Staff sometimes struggle with shortages and cover them by doing extra hours themselves.
Staff told us they picked up additional hours to cover any staffing shortfalls, for example staff sickness. A staff member told us, 'We struggle sometimes, we do overtime to cover. We are a small staff team and we cope very well, there is no impact on people.'
Relatives gave mixed feedback on knowing and communicating with the managers.
Not all of the relatives we spoke with felt they knew the registered manager and we received some mixed feedback regarding the communication and management of the home. A relative told us, 'I don't think communication is overly good.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews