Last updated: 10 February 2026
"Strong leadership from a praised manager, stable staffing with low agency use and a family culture, although training and activities are basic without specialist elements."
People received their medicines safely from trained and competent staff. The registered manager had a good oversight of accidents and incidents. They were reviewed monthly for patterns or trends.
People, staff and relatives referred to the home as a family of people. Staff knew people well and were passionate about providing the best care and support for people.
no staff vacancies and a team of bank staff and volunteers to support people if core staff were unavailable. Agency staff were rarely used
A training matrix confirmed that staff received regular training and refreshers with due dates highlighted to remind staff and for the registered manager to monitor.
The registered manager had worked at the service in various roles for many years. They invested in a positive culture and everyone we spoke with was full of praise for the registered manager.
The home had a full-time activities co-ordinator who had worked at the home for several years ... a range of activities ... singing, dancing and cooking. Others were engaged in crafts ... puzzles, knitting ... trips out
Only standard training like safeguarding and manual handling, no specialist courses or funded qualifications.
Training included for example, safeguarding, fire safety and food hygiene. A staff member said, 'Manual handling has restarted and we've learnt a new way for hoisting'
Activities are regular and varied with a coordinator but no named specialist programmes or innovative approaches.
The home had a full-time activities co-ordinator ... person centred activity plans ... singing, dancing and cooking ... crafts ... puzzles, knitting or listening to music ... trips out of the home
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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