Last updated: 10 February 2026
"Staff feel valued and supported by approachable management in a friendly atmosphere, but lapses in infection control audits and fridge temperature checks need fixing."
People were protected from the risk of abuse and neglect as staff recognised and acted upon any safeguarding concerns. Medicines were managed safely but infection control audits had lapsed and fridge temperature not escalated.
Staff told us they were treated kindly and fairly; they were encouraged and supported in their roles. The atmosphere for people and staff was friendly and supportive.
There were enough staff on duty to meet people’s needs in a timely manner. Records we reviewed demonstrated there were enough staff on duty to support people safely.
Staff felt valued in their roles and supported by the management team. All the staff we spoke with told us the provider and management team were approachable and fair.
Staff numbers are enough to meet care needs safely, but nothing extra like long-serving teams or light workloads mentioned.
There were enough staff on duty to meet people’s needs in a timely manner. Records we reviewed demonstrated there were enough staff on duty to support people safely.
Some lapses in safety checks, like missed infection control audits and not reporting meds fridge temperature straight away.
Governance processes relating to infection control needed strengthening... infection control audits had not always been completed. The fridge which stored medicines was slightly out of the acceptable temperature range, staff had found this but not escalated to the management team.
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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