Working at Strawberry Fields
Courtwick Lane, Littlehampton, BN17 7PD
Operated by Consensus Support Services Limited
10 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Excellent safety and personalised training, but frequent manager changes and high staff turnover have caused instability."
Safety & Risk
8/10
✓
Per 2022 IPC inspection: extremely clean and hygienic, all staff vaccinated, assured on all infection prevention measures including testing, PPE, visitor protocols; per 2019: robust risk assessments, safe medicines.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: staff felt well supported with regular supervision and team meetings, optimistic about new management after previous low morale from changes.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: enough staff to meet needs but vacancies covered by agency staff who knew people, previous high staff turnover recognised with new initiatives; per 2022: measures to mitigate COVID staff pressures.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: variety of personalised training including specialist autism, Makaton, epilepsy, bespoke positive behaviour workshops, shadowing induction, monthly supervisions.
Management
4/10
!
Per 2019 comprehensive inspection: service had had three managers in the last year, new manager in post three weeks and not yet registered, required more time to embed changes.
Programmes
6/10
✓
Per 2019 comprehensive inspection: bespoke personalised activity timetables with swimming, horse riding, shopping, pub lunches, music, sensory, aromatherapy, rebound therapy.
Points to consider
Frequent manager changes over the past year have caused instability and low confidence for staff.
The service had had three managers in the last year and concerns had been raised by the local authority about how this lack of continuity was impacting on people and staff.
High staff turnover in the past means some shifts are still covered by agency workers.
previous high staff turnover... Where there were vacancies, regular staff and agency staff covered shifts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews