Working at Strawberry Field
Mill Common Lane, Norwich, NR12 0PF
Operated by Janith Homes Limited
4 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported with high morale and strong safety, but unclear staff retention and basic activities hold it back."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively, preventing outbreaks, managing infections, and had up-to-date IPC policy (2022 targeted inspection); medicines managed safely with regular competency checks (2019).
Staff Culture
8/10
✓
Staff told us morale was good within the staff team. One staff member said, 'This is the best team I've ever worked with. Everybody gets on really well.' Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
There continued to be enough staff to meet people's needs. The registered manager told us they adjusted staffing levels according to people's needs. Per 2019 comprehensive inspection; 2022 report notes measures to mitigate COVID-related staff pressures.
Training & Dev
6/10
✓
Staff continued to receive appropriate training relevant to their role. Records showed staff were up to date with their training. Staff received regular supervisions. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff told us they felt supported by the registered manager. One staff member told us, 'You can go to [registered manager] with anything, they're supportive, very supportive.' Per 2019 comprehensive inspection.
Programmes
6/10
✓
People took responsibility for the garden, grew fruit and vegetables, maintained hobbies, and took part in community activities such as pub visits and camping. Per 2019 comprehensive inspection.
Points to consider
Staff numbers meet needs but no details on long-term staff retention or agency use.
There continued to be enough staff to meet people's needs. Per 2019 comprehensive inspection.
Training is standard and up to date with supervisions but no specialist courses or qualification funding.
Staff continued to receive appropriate training relevant to their role... going to include extra training... in oral health, diabetes and dementia. Per 2019 comprehensive inspection.
Role supports gardening, outings and hobbies but lacks a dedicated activities coordinator or special programmes.
People took responsibility for the garden and they grew fruit and vegetables... encourage people to maintain their hobbies and participate in their local community. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews