Last updated: 10 February 2026
"Robust safety practices and approachable management, but night staffing concerns and limited activities need improvement."
Medicines management and administration practices were robust... good standard of investigation into any incidents using a proven root cause analysis approach.
We observed good communication and effective team working throughout the inspection.
Enough safely recruited, well-trained staff were present during the day, however the operations manager said they would review night staffing levels in response to feedback gathered during the inspection.
Staff had regular support through supervision meetings, an annual appraisal and a rolling training programme to help keep their skills and knowledge up to date.
People told us they knew the registered manager and that they spoke with everyone every day. One person told us, 'They do run the home to a good standard, they do listen and the manager is always about.'
People had opportunities to enjoy trips into the community and activities such as baking and gardening in the home.
Staffing is adequate during the day but some people and staff say nights might not have enough cover.
Some people and staff said there may not always be enough staff on duty at night. We discussed this with the operations manager who told us they were in the process of recruiting staff to provide some additional evening cover.
Only basic activities like baking, gardening and trips, no dedicated coordinator or special programmes to vary the work.
People had opportunities to enjoy trips into the community and activities such as baking and gardening in the home. The operations manager told us they were changing their approach to activities in the home... focus on supporting people to maintain their overall well-being, rather than relying on shared, planned activities.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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