Working at Strathmore Lodge
2 Hall Place Gardens, St Albans, AL1 3SP
Operated by ODK Care Hotels Ltd
19 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Hands-on supportive management and a positive family culture stand out, but uncertain staff retention and basic activities hold it back."
Safety & Risk
8/10
✓
2021: Assured provider was preventing infections, using PPE effectively, accessing testing, and admitting people safely. Per 2018: Risks assessed, safeguarding training, medicines management improved with audits.
Staff Culture
8/10
✓
Per 2018: Staff were positive about the support they received; one staff member said 'It's a family home... lovely atmosphere... We all look out for each other'.
Staffing Levels
6/10
✓
2021: The provider ensured there were enough staff on duty to meet people's needs safely. Per 2018: Sufficient staff were deployed to meet people's needs in a timely way.
Training & Dev
6/10
✓
Per 2018: Staff had completed an induction, ongoing training and development opportunities, and a formal programme of regular supervision had been introduced.
Management
8/10
✓
Per 2018 inspection: The registered manager operated in an open, transparent and inclusive way, very hands-on and worked regularly alongside staff; staff felt well supported.
Programmes
6/10
✓
Per 2018: People supported in a range of activities including Bingo, quizzes, singalongs, and visits by outside entertainers; activities staff in place.
Points to consider
Staffing is adequate to meet needs but no details on staff retention or agency use so it might not feel super stable day to day.
The provider ensured there were enough staff on duty to meet people's needs safely. Sufficient staff were deployed to meet people's needs in a timely way.
Only standard training and induction with some supervision but no specialist courses or funded qualifications mentioned.
Staff had completed an induction when they started work at the service, and had ongoing training and development opportunities.
Regular basic activities like bingo and singalongs but nothing innovative or specialist to make the role more varied.
People were participating in activities for example, on one of the days people were playing Bingo... outside entertainers regularly visited... singalong, quizzes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews