Last updated: 10 February 2026
"Outstanding training, supportive culture and varied activities, but no registered manager in place."
There were systems in place to store medicines appropriately and record the administration of medicines. However, there was not always guidelines for staff in place for medicines to be administered on an 'as needed' basis.
Relatives, stakeholders and staff spoke positively about the management of the service. One staff member said, 'I feel supported in so many ways.'
There were enough staff on duty to keep people safe and meet their needs. A relative said, 'They seem to manage with what they have.'
Training records showed staff received training in a range of topics including... behaviours that challenge services... One staff member told us, 'The training is unmatched and unrivalled.'
The service did not have a registered manager. There was a manager in post who had applied to become registered.
People were supported to achieve their personal goals and participated in a variety of activities. Activities included swimming, music, walks in the park, trampolining, football, car rides and trips to the Olympic Park.
No permanent manager in place yet.
The service did not have a registered manager. There was a manager in post who had applied to become registered.
Staffing is adequate but nothing special.
There were enough staff on duty to keep people safe and meet their needs. A relative said, 'They seem to manage with what they have.'
One medicine used only as needed was missing guidelines for staff.
However, there was not always guidelines for staff in place for medicines to be administered on an 'as needed' basis.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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