Working at Stourbridge House

Comprehensive risk assessments were then put in place to mitigate the risks. Controlled medicines were not routinely signed in to the controlled medicines book by the required two members of staff.

Staff reported receiving regular supervisions. This was reportedly a positive experience that enabled both the registered manager and the staff to discuss areas of improvement and identify where people excelled.

The staffing levels enabled flexible support to meet people's individual needs. This included one to one support and two to one staff support.

The service had two staff members trained in ASDAN (Award scheme development and accreditation network). Staff completed the Care Certificate. The registered manager had ensured staff training was up to date.

The quality of the service was monitored through robust governance processes, where the registered manager completed comprehensive weekly and monthly audits to ensure the safe delivery of the service.

The service supported people with their independent living skills, where people would undertake an ASDAN. The service had a new sensory room, where there was furniture, sensory room lighting and sensory room equipment for people. The service had a sensory shower.