Last updated: 10 February 2026
"Strong management and a proud, positive culture, but staffing shortages from sickness and an underdeveloped activities programme hold it back."
Risk assessments were comprehensive, staff knew people's risks well, staff were confident their concerns would be followed up and acted upon.
Staff felt proud to work at Stour Road Care Home, staff felt appreciated and were involved in the home, staff morale had improved in recent months.
There were enough staff on duty, however, unplanned sickness and shortages of staff meant recruitment was ongoing.
Staff responsible for giving medicines had been trained and had their competency assessed; staff received training in safeguarding people.
The registered manager was respected and known for their open and transparent practice. Staff felt proud to work at Stour Road Care Home and we received positive feedback about the management.
Improvements had been made to activities within the home. However, further development was needed, we recommend the provider develops their activity programme.
The activities programme needs more work to be consistent, so the job is mostly routine personal care with basic outings like walks.
we have made a recommendation about activities and social engagement within the home, as improvements had not been embedded.
Staffing is enough most days but shortages and sickness mean recruitment is ongoing, so some shifts can feel stretched.
There were enough staff on duty, however, unplanned sickness and shortages of staff meant recruitment was ongoing.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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