Last updated: 9 February 2026
"Staff feel supported by a great manager with safe practices and adequate staffing, although standard training and group-only activities hold it back."
Per 2020: Assured the service was following safe infection prevention and control procedures including PPE stock, testing, and shielding; per 2018: Staff trained in safeguarding with safe medicines management.
Per 2018 comprehensive inspection: The staff team felt involved in the running of the home and were supported by the registered manager.
Per 2018: Staff rotas demonstrated staffing levels were suitable to meet people's needs; per 2020: Currently no agency staff were required.
Per 2018 comprehensive inspection: Newly commenced staff received an induction and ongoing training with regular supervisions and annual appraisals.
Per 2018 comprehensive inspection: Staff felt supported by the registered manager who they described as great and who makes time for them.
Per 2018 comprehensive inspection: Activities included quizzes, exercises, cooking, a singing visitor, and regular supervised visits from local nursery and special needs school children.
Staffing is adequate with enough staff on shifts, but there's a company plan to use agency staff if needed.
Currently no agency staff were required, though there was a company wide plan in place to use the same agency staff working the same shift pattern.
Only standard training like induction and supervisions, no specialist courses or funded qualifications.
Training relevant to people's support had been undertaken by staff.
Activities are regular group ones like quizzes and school visits, but no dedicated coordinator or specialist programmes.
The registered manager had organised regular visits from children from a local nursery and special needs school.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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