Working at Stoneygate Ashlands
Ratcliffe Road, Leicester, LE2 3TE
Operated by Prime Life Limited
37 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported in a positive culture with visible managers and strong safety, but staffing is sometimes short evenings and nights while activities lack on weekends."
Safety & Risk
7/10
✓
Risk assessments and care plans were detailed, which meant staff had access to clear guidance on how to support people safely. Systems and processes for monitoring and responding to risk were robust.
Staff Culture
7/10
✓
There was an inclusive and positive culture and leaders were visible in the service offering support and guidance to staff. Staff said they received support from managers in their roles and could speak up if they had any concerns.
Staffing Levels
5/10
!
Staff feedback on the numbers of staff on duty was mixed. Some said there were enough and some said there were times when there were not.
Training & Dev
6/10
✓
Staff were recruited safely and trained effectively to ensure they had the skills and knowledge to deliver safe care. Staff attended regular supervisions with their manager.
Management
6/10
✓
Managers were visible and accessible to staff, people's visitors and visiting health professionals. Managers and staff were well supported by the senior management team.
Programmes
5/10
!
An activities co-coordinator was deployed for 4 hours 5 days a week. An external activities company was deployed for additional activities twice weekly. There was no activity programme offered during weekends.
Points to consider
Staff numbers are generally enough but sometimes feel short at night and evenings, with mixed feedback from residents and staff.
We received mixed feedback regarding staffing numbers in the evening. One person said, “I think they maybe a bit short at night as it takes a little longer to get to me than it does in the daytime.” Staff member said, “I think we are short at times.”
Activities happen but the coordinator only works mornings on weekdays with nothing on weekends, and people in bedrooms get less involvement.
Feedback from people who were cared for in their room told us choice and involvement was limited. One person told us, "No one spends much time with me." The activities coordinator confirmed they worked weekday mornings at the service... There was no activity programme offered during weekends.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews