Working at Stoneyford Care Home

The new manager is supportive but audits and checks sometimes miss risks like gaps in mental capacity records.

Audits had identified the issues with staffing... However, audits failed to identify methods or timeframes to mitigate these risks.

Enough care staff to keep things safe but cleaning and laundry shortages mean care staff have to help with those jobs.

My room isn’t as clean as it used to be, I see [care] staff trying to help while they look for new staff.

Staff do not always change gloves between tasks, which risks spreading germs between residents.

staff failed to change PPE between tasks. For example... This practice placed people at the risk of harm from contamination and the risk of spread of infection.