Last updated: 9 February 2026
"Staff feel supported by open management, inclusive culture and specialist training, although limited activities and some agency staff use are drawbacks."
Staff understood their roles in safeguarding people from harm. Risks to people were assessed and identified. There was guidance for staff on how to manage these risks safely.
Staff told us they felt part of a supportive, inclusive, team working culture. They spoke positively about the support they received from senior members of staff.
There were sufficient staff deployed to keep people safe and meet their needs. Any vacancies due to annual leave or sickness were covered by current staff or agency staff, some of whom worked at the home for many years. Staff told us, 'There are more than enough staff, I'm not overworked.'
In addition to mandatory training, staff had received specific training to understand and support people with specific health and behavioural conditions such as autism and Asperger's; mental health needs and obsessive compulsive disorders.
Family members and staff told us the registered manager promoted an open culture of communication and staff confirmed they felt well supported.
Per 2019 comprehensive inspection: Many varied activities were provided for people both in and outside of the service. There was a plan of activities which was displayed for each person each day.
No dedicated activities coordinator or specialist programmes, just staff-led outings, day centres, and community access, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: There were activities provided for people by staff at the houses, in the community and at day centres, which people visited through the week.
Some vacancies covered by agency staff, even long-term ones, rather than a fully permanent stable team.
Any vacancies due to annual leave or sickness were covered by current staff or agency staff, some of whom worked at the home for many years.
AI Generated
Last inspected: February 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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