Working at Stoneleigh Residential Care Home Limited

The provider had a proactive and positive culture of safety, based on openness and honesty. Medicines administration records (MARs) were completed accurately, with no unexplained gaps or omissions

Staff consistently reported feeling valued, respected, and well-supported. It’s a brilliant team. I always look forward to coming to work. Everyone helps each other

The registered manager confirmed they had a full staff team and did not use agency staff. Keeping the same staff is key for continuity of care and building relationships with residents

Staff had access to sufficient training opportunities, and records showed training was refreshed in line with the provider’s procedure. One member of staff told us they had undertaken training to understand what living with dementia feels like

The registered manager is exceptional. She is calm, supportive and makes it comfortable to approach her. She is never too busy for you