Working at Stoneleigh House
12 Joinings Bank, Birmingham, B68 8QJ
Operated by EL Marsh Care Home Ltd
4 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive managers and a relaxed family-like culture, although staff retention is unclear, training was mostly online during the pandemic, and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
Staff showed a good understanding of how to avoid restraint whenever possible and use it safely when it was essential. The service managed incidents affecting people's safety well.
Staff Culture
8/10
✓
One staff member said; 'It's relaxed there and there is lots of understanding from the manager and the other staff……it's like one big family.'
Staffing Levels
6/10
✓
People were supported by sufficient numbers of staff. They had one-to-one support to pursue hobbies and interests as well as visits out when they wanted.
Training & Dev
6/10
✓
People were supported by staff who had received appropriate training, tailored to their specific needs and conditions. The registered manager explained that during the pandemic most of the training provided was online.
Management
8/10
✓
Staff described the registered manager and deputy manager as supportive and available. They told us they were encouraged to seek people's ideas and opinions to help keep them active and stimulated.
Programmes
6/10
✓
People were supported to pursue their hobbies and interests. For example, one person loved to travel and showed us photographs of a recent holiday. We saw photographs of people out in the local supermarket.
Points to consider
Staff numbers are enough for one-to-one support and outings, but nothing said about low staff turnover or no agency use.
People were supported by sufficient numbers of staff. They had one-to-one support to pursue hobbies and interests as well as visits out when they wanted.
Training fits the job with some specialist bits like restraint, but it was mostly online in the pandemic and NVQs are just planned.
The registered manager explained that during the pandemic most of the training provided was online. They planned a return to more face to face training, including National Vocational Qualifications (NVQ's) for some staff.
Varied activities like holidays, shopping, cooking and fitness keep things interesting, but no activities coordinator or special named programmes.
People were supported to pursue their hobbies and interests. For example, one person loved to travel and showed us photographs of a recent holiday.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews