Last updated: 10 February 2026
"Hands-on management motivates proud staff in a loving family atmosphere with superb support and an incredible range of tailored activities."
People were safeguarded from the risk of abuse. Staff demonstrated a good awareness of safeguarding procedures; they knew who to inform if they witnessed or had an allegation of abuse reported to them.
The atmosphere of the service was that of a loving family. Staff were very proud to work for the service and said they received superb support from the registered manager.
There were enough staff available to meet people's needs. Staff were recruited safely; appropriate checks were carried out to protect people.
A staff induction and training programme was in place to ensure staff kept up to date with best practice. Staff told us that the training was good and they were looking forward to the next courses that had been arranged.
The registered manager had a 'hands on' approach to their involvement in the service. Staff were highly motivated and extremely positive about the manager.
The service provided an incredible range of social activities for people that were tailored to their own preferences and interests. These included visits to museums and local attractions, regular attendance from a visiting farm, local secondary school, primary school and preschool.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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