Last updated: 9 February 2026
"Strong leadership, happy staff and innovative activities programmes, although training lacks specialist courses for career growth."
Staff had received training in safeguarding procedures and were aware of how to report any concerns... arrangements for the storage, administration and disposal of people's medicines were managed safely... senior staff reviewed significant events to identify opportunities to reduce the likelihood of them happening again.
Staff told us they were pleased to work for the provider and enjoyed coming to work. One staff member said, 'I love it, I really do. I would recommend it, full stop.' Another member of staff told us, 'I enjoy working here. I'd recommend it.'
Everyone we spoke with told us that the provider employed sufficient staff to meet their needs and keep them safe... staff had time to meet people's care and support needs without rushing. The registered manager kept staffing levels under regular review.
The provider maintained a comprehensive training programme... New recruits participated in a structured induction programme which included... the national Care Certificate... Staff received regular medicines training and competency checks.
The registered manager was involved in all aspects of the running of the home. She provided her team with strong, supportive leadership and had created an open and positive organisational culture. Under her leadership, a number of innovative changes had been made.
The provider had installed a sweet shop, a bar and a toiletries shop... 'bringing the outside in'... employed a second activities coordinator... varied programme of daily activities and events... There is always something going on. Crafting, walks, visits out, coffee mornings, fayres, trips to the seaside.
Only standard training with induction, Care Certificate, and refreshers, no specialist courses or funded qualifications for career growth.
The provider maintained a comprehensive training programme to ensure staff had the right knowledge and skills... New recruits participated in a structured induction programme which included a period of shadowing experienced colleagues before they started working on their own. New staff also undertook the national Care Certificate... regular 'refresher' training.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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