Working at Stonehaven

Staff had received training in safeguarding procedures and were aware of how to report any concerns... arrangements for the storage, administration and disposal of people's medicines were managed safely... senior staff reviewed significant events to identify opportunities to reduce the likelihood of them happening again.

Staff told us they were pleased to work for the provider and enjoyed coming to work. One staff member said, 'I love it, I really do. I would recommend it, full stop.' Another member of staff told us, 'I enjoy working here. I'd recommend it.'

Everyone we spoke with told us that the provider employed sufficient staff to meet their needs and keep them safe... staff had time to meet people's care and support needs without rushing. The registered manager kept staffing levels under regular review.

The registered manager was involved in all aspects of the running of the home. She provided her team with strong, supportive leadership and had created an open and positive organisational culture. Under her leadership, a number of innovative changes had been made.

The provider had installed a sweet shop, a bar and a toiletries shop... 'bringing the outside in'... employed a second activities coordinator... varied programme of daily activities and events... There is always something going on. Crafting, walks, visits out, coffee mornings, fayres, trips to the seaside.