Working at Stonecross Care Centre
107 Milnthorpe Road, Kendal, LA9 5HH
Operated by Stonecross Care Home (Kendal) Ltd
32 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.6/10
Key Finding
"Staff feel very supported with a proactive safety culture, but no permanent manager and gaps in staff training hold it back."
Safety & Risk
7/10
✓
The manager had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
6/10
✓
Staff told us they felt very supported by the manager.
Staffing Levels
5/10
!
The manager made sure there were enough suitably qualified staff on each shift. A dependency scoring tool was used to determine the ideal number of staff required.
Training & Dev
3/10
✕
we saw from training records that some staff had not completed all the Elearning (online learning) required. The manager was in the process of addressing this with staff.
Management
2/10
✕
deputy manager had stepped up to act as the manager in the absence of a registered manager
Programmes
5/10
!
The service provided a variety of activities to keep people physically and mentally active. One person said, “The food is nice... There is an activities lady, and I get to do things.”
Points to consider
No permanent manager in post, just the deputy acting up.
deputy manager had stepped up to act as the manager in the absence of a registered manager
Some staff not up to date with required online training.
some staff had not completed all the Elearning (online learning) required
Staffing is adequate but nothing special, no details on low agency use or good staff retention.
The manager made sure there were enough suitably qualified staff on each shift
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews