Last updated: 9 February 2026
"Staff describe a family-like culture and feel well supported with strong safety and hands-on management, although staffing is adequate without strong staff retention."
2022 targeted inspection: Medicines safely managed with regular audits, proper incident investigations and learning; staff competent; per 2019: strong safeguarding and risk management.
Per 2019 comprehensive inspection: Staff described 'one big family', 'feel very supported', 'culture of openness and transparency' with no fear of recrimination.
Per 2019 comprehensive inspection: People told us there were enough staff available to meet their needs; 'Staffing seems to be fine; there never seems to be a shortage.'
Per 2019 comprehensive inspection: Staff up to date with training including specialist like syringe driver and funded assistant practitioner courses; regular supervisions focused on development.
Per 2019 comprehensive inspection: Staff told us the registered manager was very 'hands on' and would always help if required; multiple staff praised approachable leadership and support.
Per 2019 comprehensive inspection: Activity coordinator ran varied programme with interactive therapeutic dog, one-to-one music sessions, cultural events and community engagement.
Staffing is adequate but nothing special, with no details on low agency use or strong staff retention.
Per 2019 comprehensive inspection: 'People told us there were enough staff available to meet their needs... Staffing seems to be fine; there never seems to be a shortage.'
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp