Working at Stone Gables Care Home

The service was in breach of legal regulation in relation to safe care and treatment... Medicines optimisation: The provider did not always make sure that medicines and treatments were safe... 1 person was prescribed a time sensitive medication which had not been administered at the correct time.

There were enough staff with the appropriate skills, qualifications and experience. However, at times staff and people told us they felt the home was short staffed. Staff told us they were often short staffed. Comments included, “When we are short staffed sometimes residents are neglected. Many times, staff had raised their concerns regarding staff levels, sometimes they book agency, and they don’t turn up”

A new management team had recently started to make improvements within the home and were receptive to the feedback given at the assessment. The provider had also taken steps to make improvements by hiring a consultant to develop new ways of working. However, the provider remained in breach of the legal regulation relating to governance.