Last updated: 9 February 2026
"Staff love working there and feel part of something special with strong leadership and innovative activities, although they sometimes use bank staff."
People were protected from avoidable harm by staff who received the required training and understood their responsibilities to safeguard people. Risks... managed safely.
Staff member said, 'This is just the best place to work. I just love coming to work and have never worked anywhere before where you feel you are part of something special.'
The registered manager ensured there were always sufficient numbers of staff with the right mix of skills, experience and knowledge, to meet people's individual needs safely.
Staff had undertaken the required training to develop and maintain the necessary skills and knowledge to deliver effective care... staff had completed the necessary training [for autism].
The registered manager was highly visible and provided clear and direct leadership, which inspired staff. Staff told us the registered manager and deputy manager were approachable and inspired them.
Staff provided innovative solutions to support people to achieve their aspirations. For example... Disneyland Paris... tank museum and various farms.
Staffing is adequate with enough skilled staff but they use bank staff at times and there's no mention of great retention or super low workloads.
spoke with... eight members of staff covering the day and night shifts, including one bank staff.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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