Working at Stokeleigh
19 Stoke Hill, Bristol, BS9 1JN
Operated by Hartford Care Limited
30 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Staff love working in a family-like atmosphere with innovative activities and strong safety, but staff retention and specialist training lack detail."
Safety & Risk
9/10
✓
2021: Assured provider preventing infections, using PPE effectively, up-to-date policy, regular testing/audits; Per 2019: 'medicines managed safely, no significant errors', monthly incident audits.
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: 'staff, residents and families like one big family'; staff 'love it here... best job... proud... feel good leaving shift' from multiple staff.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'People were supported by enough staff... atmosphere calm and staff did not appear to be rushed... rotas well managed'.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'annual training programme equipped staff with essential skills... induction... supervisions... encouraged to gain professional qualifications'.
Management
8/10
✓
Per 2019 comprehensive inspection: registered manager and deputy led by example, hands-on and approachable, listen to ideas, staff feel supported and confident.
Programmes
9/10
✓
Per 2019 comprehensive inspection: Wishing Washing Line with wishes like 'police arrest' becoming media star; activities coordinator, tricycle rides, garden club, sewing bee, intergenerational projects.
Points to consider
Staff numbers are enough to keep things calm and cover shifts without rushing, but no details on long-term staff staying or low use of agency workers.
People were supported by enough staff with the skills, experience and knowledge to meet their needs. Staff rotas were well managed... staff did not appear to be rushed
Training covers basics like induction and supervisions plus encouragement for qualifications, but no specialist training programmes or funded certifications mentioned.
Staff confirmed induction and subsequent training... effective. Staff felt encouraged and supported to increase their skills and gain professional qualifications... received supervisions
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews