Working at Stoke Knoll Rest Home
142 Church Road, Eastleigh, SO50 6DS
Operated by Mr & Mrs R C Northover
25 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Dedicated supportive manager and strong safety practices, but staffing relies on manager help and activities are standard."
Safety & Risk
8/10
✓
Per 2021 targeted inspection: Assured on preventing infections, PPE use, testing, outbreak management. Per 2017: Risks assessed, incidents analysed for trends and learning, medicines managed safely.
Staff Culture
7/10
✓
Staff: '[The registered manager] is dedicated... always said that we should come to her if we are worried'... 'I feel I can go to the manager with any concerns, they will bend over backwards.' Per 2017 comprehensive inspection.
Staffing Levels
6/10
✓
'There were sufficient staff in place'... 'plenty of staff available.' Registered manager worked alongside staff to monitor levels, on-call system for leave and sickness. Per 2017 comprehensive inspection.
Training & Dev
7/10
✓
Staff training included moving and handling, dementia, medicines... regular updates, induction with competency assessments, six supervisions per year. Per 2017 comprehensive inspection.
Management
8/10
✓
The registered manager was dedicated and passionate... prominently involved in the day to day running... Staff: '[The registered manager] is brilliant, they are always there to support us... sets a great example.' Per 2017 comprehensive inspection.
Programmes
6/10
✓
Activities ranged from visiting entertainment, to quizzes and puzzles to light exercise. A timetable of activities displayed in communal areas. Per 2017 comprehensive inspection.
Points to consider
Staff numbers are enough to get by, but the manager helps out on shifts and there's an on-call system for sick days or holidays.
The registered manager frequently worked alongside staff to provide additional support and to monitor how appropriate staffing levels were. There was an 'on call' system in place... to respond to staffing issues related to annual leave and sickness. Per 2017 comprehensive inspection.
Just standard group activities like quizzes, puzzles, singers and exercise, no activities coordinator or special creative programmes.
Activities ranged from visiting entertainment, to quizzes and puzzles to light exercise. There was a wide range of activity available... A timetable of activities displayed. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews